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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Diamond Shemwell

March 27, 2026

5  out of  5
rating by Diamond Shemwell
"Jasmine was amazing & so easy to work with! She answered all of my questions & helped me understand the process. I am very pleased with my experience switching over my auto policy to State Farm."
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hailey j

March 23, 2026

5  out of  5
rating by hailey j
"Heather provided top-notch service! She was professional, quick to help, and made the whole process smooth and hassle-free. I really appreciate her support and would definitely recommend her!"
We responded:
"Hailey, thank you so much for your kind words! We're so glad to hear Heather provided you with such a smooth experience. We really appreciate your recommendation and are always here if you need anything! - Shane"
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Natalie Bolen

March 23, 2026

5  out of  5
rating by Natalie Bolen
"Thank you Tanner for the excellent customer service and renter’s insurance! You are awesome!"
We responded:
"Natalie, thank you so much for taking the time to leave an awesome review about Tanner! Our team is always here to help. We appreciate your support! - Shane"
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Charlotte Skipper

March 20, 2026

5  out of  5
rating by Charlotte Skipper
"Everyone is so nice"
We responded:
"Charlotte, thank you so much for your kind words and photo! Our team is always here to help! - Shane"
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Google Nest

March 20, 2026

5  out of  5
rating by Google Nest
"Jenna and the girls at Shane Satterfield (State Farm) are always pleasant and very helpful. Anytime I have a concern or question who ever answers my phone call is always very knowledgeable. That's service you would expect."
We responded:
"Hello! Thank you for taking the moment to share this. We appreciate all of your kind words about our team. Your experience is exactly what we strive for! We appreciate all of your support! - Shane"
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Carletta Jacobson

March 19, 2026

5  out of  5
rating by Carletta Jacobson
"I called and asked her so send me a paid insurance card so I can keep it in my car. She said she will. Plus she asked me about a life insurance policy, but I think I'm going to pass on that. She was very nice and took care of my question."
We responded:
"Carletta, Thank you so much for taking the time to share your experience! I'm glad to see we have started the conversation on life insurance as well. It's so important to make sure the people you love are taken care of in the event of something unexpected, so please feel free to reach back out and continue that conversation when you are ready! I'm confident we can find a plan that fits your needs. All the very best - Shane "
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Barbara Francisco

March 19, 2026

5  out of  5
rating by Barbara Francisco
"Thank you for helping me make my insurance at an affordable rate."
We responded:
"Barbara, You are welcome! Happy we could help. - Shane "
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Lacey Nantz

March 18, 2026

5  out of  5
rating by Lacey Nantz
"Heather helped us add on our new driver!!"
We responded:
"Lacey, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Shane"
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Justin McKay

March 18, 2026

5  out of  5
rating by Justin McKay
"Katelyn Gipe was beyond incredible to work with! She made everything so fast, easy, and simple! She has been so helpful every single step of the way!"
We responded:
"Justin, thank you so much for this awesome review! Katelyn truly goes above and beyond for our customers and I'm so happy to hear it doesn't go unnoticed. Our team is always here to help! We appreciate your support. - Shane"
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Kelsey S

March 18, 2026

5  out of  5
rating by Kelsey S
"Katelyn Kamuf Gipe is SO helpful! She makes the process so easy. Highly recommend!"
We responded:
"Kelsey, thank you so much for your kind words about Katelyn. Your recommendation means the world to us! We're always here to help. - Shane"
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Olivia Rose

March 18, 2026

5  out of  5
rating by Olivia Rose
"I spoke with a lady named Heather she was very sweet and hopefully."
We responded:
"Olivia, thank you so much for taking the time to share this with us! We're so happy to hear. We appreciate you! - Shane"
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Angela Combs

March 10, 2026

5  out of  5
rating by Angela Combs
"Tanner was awesome with helping me get car insurance i highly recommend state farm. The prices are cheap. Thanks guys"
We responded:
"Angela, thank you for your kind words! We’re thrilled to hear that Tanner was able to help you with your car insurance! - Shane"
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Sarah Bivins

March 6, 2026

5  out of  5
rating by Sarah Bivins
"Heather is always so friendly and helpful!! Thank you for amazing customer service."
We responded:
"Sarah, we’re so glad Heather could help and make your experience a great one. We really appreciate you! - Shane"
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Josh Keelin

March 4, 2026

5  out of  5
rating by Josh Keelin
"Heather did an amazing job helping me get affordable insurance! Many thanks"
We responded:
"Josh, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Shane"
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Traci Brown

March 3, 2026

5  out of  5
rating by Traci Brown
"Getting a quote was very quick. The rate I received was very reasonable."
We responded:
"Traci, thank you so much for the kind words. We appreciate you! - Shane"
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Victoria Agbola

February 17, 2026

5  out of  5
rating by Victoria Agbola
"Heather always helps me with any issue I have"
We responded:
"Victoria, thank you for your kind review! We're thrilled to hear that Heather has been able to assist you whenever you need help. We'll be sure to pass along your appreciation to her. It means a lot! Thanks again for taking the time to leave a review. We look forward to continuing to support you. - Shane "
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Lauren Ashby

February 12, 2026

5  out of  5
rating by Lauren Ashby
"Katelyn is the absolute best! She even lowered my monthly rate by over 100 dollars! ❤️❤️❤️❤️"
We responded:
"Wow, Lauren! We're so happy to hear Katelyn made such a great impression. Her dedication and care really shine, and your kind words mean the world to both of us. We'll be sure to pass along the praise! Thanks again for sharing your experience. It truly made our day. - Shane "
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Precious M

February 12, 2026

5  out of  5
rating by Precious M
"Heather was helpful, knowledgeable & efficient when I needed assistance."
We responded:
"Thank you for sharing your experience, Precious! We’re thrilled to hear that Heather was helpful, knowledgeable, and efficient in assisting you. We’ll be sure to pass along your kind words! - Shane "
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Billie Whittamore

February 11, 2026

5  out of  5
rating by Billie Whittamore
"Rate was lower for better coverage. Very professional."
We responded:
"Billie, we are so happy to hear this! My team and I are always here to help. Thank you for taking a moment to share! - Shane "
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Renee Harper

February 11, 2026

5  out of  5
rating by Renee Harper
"Heather was a delight to work with. She helped me with questions I had about one Of my policies. Thank you!"
We responded:
"Renee, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Shane "
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Aleia Kluesner

February 7, 2026

5  out of  5
rating by Aleia Kluesner
"Very knowledgeable, well spoken, and personable."
We responded:
"Aleia, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Shane "
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kaleb hohimer

February 6, 2026

5  out of  5
rating by kaleb hohimer
"Heather is fantastic to work with, very nice and informative."
We responded:
"Kaleb, thank you so much for sharing this with us! We're so happy to hear that Heather took such great care if you. If you need anything at all, please don't hesitate to reach out! - Shane"
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Dylan M

February 6, 2026

5  out of  5
rating by Dylan M
"Tanner was great! He was able to answer all the questions I had, it was a very smooth process"
We responded:
"Dylan, thank you for taking the time to share this awesome feedback about Tanner's service! We are honored to assist you with your insurance needs. We appreciate you and your support! - Shane"
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Cassie Cannon

February 5, 2026

5  out of  5
rating by Cassie Cannon
"Very helpful and super mindful of my time!"
We responded:
"Cassie, our team will always be here to help! Thank you for sharing this with us. If you need anything at all, just give us a call! - Shane"
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Chelsea Crocker

February 2, 2026

5  out of  5
rating by Chelsea Crocker
"Heather was super helpful and it was easy getting my car insured and life insurance set up"
We responded:
"Chelsea, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day! - Shane"