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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aleia Kluesner

Aleia Kluesner

February 7, 2026

5  out of  5
rating by Aleia Kluesner
"Very knowledgeable, well spoken, and personable."
We responded:
"Aleia, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Shane "
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kaleb hohimer

February 6, 2026

5  out of  5
rating by kaleb hohimer
"Heather is fantastic to work with, very nice and informative."
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Dylan M

February 6, 2026

5  out of  5
rating by Dylan M
"Tanner was great! He was able to answer all the questions I had, it was a very smooth process"
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Cassie Cannon

February 5, 2026

5  out of  5
rating by Cassie Cannon
"Very helpful and super mindful of my time!"
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Chelsea Crocker

February 2, 2026

5  out of  5
rating by Chelsea Crocker
"Heather was super helpful and it was easy getting my car insured and life insurance set up"
We responded:
"Chelsea, I appreciate your kind feedback! My team and I are proud to serve your insurance needs each day! - Shane"
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Tina McFarland

January 28, 2026

5  out of  5
rating by Tina McFarland
"Heather was right on it. She followed up as we discussed. Very informative and patient with me. Thank you Heather!"
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Roy Haire

January 27, 2026

5  out of  5
rating by Roy Haire
"Heather was very helpful on taking care of my insurance problem. She is a very good person to have at State Farm. Thank you Heather"
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Malea Mattingly

January 24, 2026

5  out of  5
rating by Malea Mattingly
"Heather was great to work with and was really helpful!"
We responded:
"Malea, My team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Shane"
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Matthew Roberts

January 22, 2026

5  out of  5
rating by Matthew Roberts
"Heather is great!! She helped me out tremendously!"
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Barry Hagan

January 20, 2026

5  out of  5
rating by Barry Hagan
"Heather was very helpful and polite and professional I am grateful for her service I will give her a 5 star rating anytime Thank you"
Profile photo of Chrissy Morrow

Chrissy Morrow

January 14, 2026

5  out of  5
rating by Chrissy Morrow
"The Agents at State Farm, Shane Satterfield went above and beyond in helping me with my Insurance claim, especially Heather and was so professionally knowledgeable and kind I really appreciate her and the staff at Shane Satterfield State Farm!!"
We responded:
"Our wish is that we always provide you with an excellent customer service experience, Chrissy. We could not be more happy to see such kind feedback! Thank you - Shane"
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Lani Owens

January 13, 2026

5  out of  5
rating by Lani Owens
"Heather at Shane Satterfield’s office is TERRIFIC!! She always answers my questions and/or concerns with kindness!!! Very friendly and helpful!!!"
We responded:
"Lani, I’m happy to hear we could provide you with a positive insurance experience. Glad to know you're satisfied. - Shane "
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Anita Crisp

January 12, 2026

5  out of  5
rating by Anita Crisp
"She was wonderful. Helped us so much . So very grateful ."
We responded:
"Anita, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. - Shane"
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Brooke Frames

January 9, 2026

5  out of  5
rating by Brooke Frames
"State Farm helped me save over $900 a year on home and auto. Thank you Kaitlyn for all your help."
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Carla Ramirez

January 7, 2026

5  out of  5
rating by Carla Ramirez
"Everything was quick and easy. They offered me insurance at a very good price. Always attended. Ms Heather is patient and kind. I definitely recommend coming here."
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Alexandria Thompson

December 17, 2025

5  out of  5
rating by Alexandria Thompson
"So helpful and kind and patient!"
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Darrell Barron

December 17, 2025

5  out of  5
rating by Darrell Barron
"Heather was very prompt and courteous while helping me with my payment ."
We responded:
"Darrell, thank you for the five stars! - Shane"
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Rachel Neighbors

December 11, 2025

5  out of  5
rating by Rachel Neighbors
"Heather was truly amazing very helpful and explained everything definitely having family switch"
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Shena Renee

December 2, 2025

5  out of  5
rating by Shena Renee
"Very polite and efficient"
We responded:
"Shena, our team is pleased to hear your positive feedback! Thank you for sharing. - Shane"
Profile photo of Worden Wilder

Worden Wilder

November 25, 2025

5  out of  5
rating by Worden Wilder
"I’ve talked to several in your office. I have to say Heather is your best girl. She understood what I needed and took care of it. Thank you"
We responded:
"Worden, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Shane"
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Bill Kelley

November 20, 2025

5  out of  5
rating by Bill Kelley
"Thanks Taylor. You made shopping for insurance easy."
We responded:
"Bill, we always try to make things as easy as we can! Thank you so much for the kind words and great feedback! - Shane"
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shannon nunn

November 17, 2025

5  out of  5
rating by shannon nunn
"Heather was wonderful answered every question that I had and got back to me at a reasonable time and I greatly appreciate that"
Profile photo of drof nagiw (Blazer)

drof nagiw (Blazer)

November 14, 2025

5  out of  5
rating by drof nagiw (Blazer)
"Heather is helpful"
Profile photo of Nhilda Wigan

Nhilda Wigan

November 14, 2025

5  out of  5
rating by Nhilda Wigan
"Heather is great! And helpful."
Profile photo of Kara Hall

Kara Hall

November 13, 2025

5  out of  5
rating by Kara Hall
"Called for quote, Heather answered and explained all my questions."
We responded:
"Kara, my team and I are always here to help you with any insurance questions or needs! Call us anytime. - Shane "