
State Farm® Insurance Agent Shane Satterfield
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Austin Clark
April 18, 2025
"Katelyn is THE BEST! So knowledgeable and friendly, she can tailor coverage exactly to your needs!"
Jessie Howard
April 15, 2025
"Kelsie was so incredibly helpful when my car was determined to be a total loss due to hail damage. I've never gone through anything like this, and with so many people dealing with hail damage, I felt like nobody had the time to just explain why certain decisions were made or what the process was. But Kelsie did! She took the time to help me and answer all of my silly questions and I'm very grateful."
GTO Outdoors
April 11, 2025
"Hannah did a good job explaining everything to me she’s also saving me a lot of money, everybody was friendly and in a good location."
"Thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Shane"
Debra Mattingly
April 5, 2025
"She is very nice to talk with. Professional and informative."
"Debra, thank you for giving us the opportunity to earn your business! My team and I will always be here for you and your insurance needs! - Shane"
Chad G. (C)
April 5, 2025
"Taylor was very helpful. Communicaties thoroughly and very understandable. Listens and answered all of question. Thanks again Taylor."
"Hello, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Shane"
Katrina Wardrip
April 4, 2025
"Heather is amazing! She is always so caring and informative. She is with you every step of the way with your insurance needs big or small."
"Katrina, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Shane"
Matthew Bosse
April 4, 2025
"Great deal and super easy to work with!"
"Matthew, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Shane"
Matthew Garrigus
April 4, 2025
"She’s was great! Fast, easy and the insurance is affordable! She was very nice as well!!"
"Matthew, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Shane"
Zaletha Brown
April 4, 2025
"Heather is always friendly and professional. If she doesn’t know the answer to my questions, she works diligently to find them for me. She always gets back with me in a timely manner. Thank you."
"Hello, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Shane"
Jessilynn Russelburg
April 1, 2025
"A big thank you to Hannah Lacaze for helping us find the best car and home insurance! She was quick to respond, very informative and made the process smoothly!"
"Jessilynn, I’m grateful for our customers who share feedback with us! We will always try to provide you with the best customer service experience possible! We appreciate your business! - Shane"
Bo Robison
April 1, 2025
"Shane was great with everything. very easy and smooth claims process and he was a quick phone call away for any questions. highly recommend"
"Hello, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Shane"
Mikel Evans
April 1, 2025
"They were very nice and professional made you feel welcome 😊"
"Mikel, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Ronald Wike
March 20, 2025
"I talked to Heather today and she answered all my questions, was very friendly and helpful."
"Ronald, thank you for your kind review and feedback about Heather! My team and I will always work hard to make sure your customer experience is positive. - Shane "
Candy Beaven
March 20, 2025
"Thank you Heather for your help I am really pleased"
"Thank you for your feedback, Candy! We’re so pleased to hear that you feel supported by our team. Your kind words means everything to us, and we’re here whenever you need assistance! - Shane "
Sheila Higdon
March 14, 2025
"Heather was very helpful. She was able to help me understand my auto policy. She also helped me to purchase a life insurance policy."
"Sheila, I'm so glad your time spent with us has given you the extra knowledge to successfully protect you and your family in the insurance world! We appreciate your business. - Shane "
Cheri Calhoun
March 14, 2025
"Heather was amazing and always very helpful"
"Cheri, thank you for your kind review and feedback about Heather! My team and I will always work hard to make sure your customer experience is positive. - Shane "
G Hamp
March 6, 2025
"It won’t let me switch over to my Gmail But first off Tanner was OUTSTANDING and that was an understatement.FIRST CLASS, STAND UP GUY. Kept it very honest with me, took in what I wanted as a customer, and he took the time to listen with the issues I had with past companies. Also went the extra mile to tell me about other services that I wasn’t fully aware of especially since I’m getting older. Had a small snag come up with insurance and within an hour he called me with straight forward results and we got it resolved. I would recommend him to anyone. Needless to say I am happy with my results. Thank you again and look forward to doing future business. Trevin Hampton"
"G, I appreciate your kind review. We always want these processes to be smooth and transparent. The efficiency and integrity in which we conduct our services will always remain of importance to this team. - Shane"
Shawn Anderson
March 3, 2025
"Big thanks to Heather for helping me and my girlfriend today with insurance on our vehicle!!"
"Shawn, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Shane"
Alissa Boone
March 2, 2025
"Wonderful experience!"
"Alissa, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Shane"
Christine Miller
February 28, 2025
"I changed my car and home insurance to State Farm. My rep, Tanner Cecil, was awesome and was able to lower my auto insurance and substantially lower my home owners insurance! He was very easy to talk to and I felt very comfortable working with him. I’m very happy to be saving some money. I also love working with Taylor who is always quick to answer my questions and very kind. I would totally recommend for any insurance needs!"
"Christine, thank you for sharing your experience with my team and I! We appreciate the kind review, and will always be here for you in your time of need. - Shane "
Rebecca Dezarn
February 28, 2025
"Taylor M. helped me sign up for a life insurance policy for my daughter, she was a huge help and had amazing customer service! She explained everything so that I could understand it and made sure to answer any questions that I had. She was also very friendly and professional! I highly recommend her for any and all of your insurance needs."
"Rebecca, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Shane"
Bri Hardesty
February 24, 2025
"Katelyn was incredibly helpful in setting up my new car and home insurance policies! I appreciate her attention to detail and quick responses. She made the process smooth and convenient by handling most of it via text while I was traveling for work. Thanks for your help, Katelyn!"
"Bri, the time you spend with us is always a pleasure for my team and I. Please know we will always be a phone call away when you’re in need. - Shane"
Ross Newton
February 21, 2025
"Heather was quick and on top of keeping me informed about policy and future plans."
"Ross, the knowledge we have is meant to be shared with our customers in effort to provide clarity to your insurance needs. We will always be here for you! - Shane"
Elizabeth Miller
February 20, 2025
"Super helpful with updating policies. I really appreciate the extra effort."
"Hello, please know that my team and I will always be here to help support your insurance needs. Thank you. - Shane"
Samuel Holcomb
February 20, 2025
"I would like to thank Katelyn for her patient and helpful demeanor, providing amazing customer service. Saving me hundreds on liability insurance since today!"
"Samuel, I’m so glad that you took the time to share this positive experience with us. We will always work hard to keep your business. - Shane"