State Farm® Insurance Agent Shane Satterfield
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
witt hall
April 29, 2026
"Very knowledgeable and professional over the phone. Helped with all questions I had about the policies I needed."
Chris McConnell
April 23, 2026
"SO FAR SO GOOD. I have had many poor customer service experiences with insurance companies. All they seem to care about is locking in the policy and getting the monthly payments beyond that nobody seems to care. HEATHER & KELSIE of State Farm have been >>FANSTASTIC<< !! They are the examples of how you treat your customers. They are the reason that I am taking out precious time from my busy day to tell the world ... I SAVED A BUNCH OF MONEY ON MY CAR INSURANCE !!! THANKS TO HEATHER, KELSIE, AVERI & THE REST OF THE TEAM AT ((Shane Satterfield's)) State Farm !! By the way I was NOT paid or promised anything to say this. Thank you all !!! **UPDATE .... APRIL 23, 2026 I now have 3 cars on my policy probably getting ready to add a fourth. Anytime I have a need HEATHER is on top of it .... ---> right now <--- All I've got to do is shoot her a text message. ((( PAINLESS ))) THANK YOU AGAIN HEATHER AND THE REST OF THE STATE FARM TEAM !!"
"Chris, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Shane"
Marcy Munro
April 22, 2026
"Tanner did great for us. He was patient, helpful and saved us quite a bit over USAA, which was surprising!"
"Marcy, thank you so much for sharing this with us! We're so happy to hear that Tanner took such great care of you. If you need anything at all, please don't hesitate to reach out! - Shane"
Niles Griggs
April 21, 2026
"Great to work with very professional and helpful made me understand everything"
"Niles, thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Shane"
mama “crashr208” meme
April 17, 2026
"Heather is always great A+"
"Thank you for your kind words about Heather! Our team is always here to help! - Shane"
jayjay burrell
April 15, 2026
"Fast convenient and courteous and don't forget reliable"
"Jayjay, thank you for taking a moment to share this! Your experience is what we strive for. We appreciate your support! - Shane"
Amanda Cook
April 14, 2026
"Heather was super helpful and nice to work with!"
"Amanda, thank you so much for sharing. We're so happy to hear this! If you need anything at all, we're here to help! - Shane"
Sean Ralston
April 14, 2026
"I recently switched all my insurance over and couldn’t be happier with the experience. Katelyn made everything super easy from start to finish and actually took the time to walk me through my options so I understood what I was getting. Not only did she save me money, but she also set me up with better coverage than I had before, stuff I honestly should’ve had this whole time. You can tell she really cares about making sure her clients are taken care of, not just selling a policy. If you’re thinking about switching or just want someone to review what you’ve got, I’d definitely recommend reaching out to her."
"Sean, thank you so much for your thoughtful review! We're thrilled to hear that Katelyn made the switch easy and took time to explain your options so you felt confident in making a decision. We appreciate your trust, your recommendation and the opportunity to help serve your insurance needs! - Shane"
Hattie Curry
April 10, 2026
"Heather is a great person to work to with at state farm if I need anything she will help me with anything car insurance life insurance"
"Hattie, I'm happy to hear that Heather took such great care of you and she could provide you with a positive insurance experience! We're always here to help and offer any assistance your may need. Thank you for sharing with us! - Shane"
Beth Reynolds
April 8, 2026
"Heather called just checking in. I appreciate her touching base to make sure we have the services we need."
"Beth, thank you so much for taking the time to share this! We're so happy to hear that Heather called just to check in. My team and I are always here! - Shane"
delriodm
April 7, 2026
"Heather is always a great help!!"
"Thank you for sharing your feedback! We’re glad Heather has been helpful and we appreciate you taking a moment to leave a review. - Shane"
Brittany Waninger
April 3, 2026
"I've known Katelyn for years — she's one of the most trustworthy and caring people I know. So for anything insurance-related, she's honestly who I think of and a go to. It’s an easy yes! Just knowing she's there if I ever have questions? Huge peace of mind that you honestly can’t put a price on. If you want an agent who treats you like a person and not a policy number, go see her. She's a gem."
"Brittany, Thank you for sharing this! We’re glad to hear Katelyn has made such a strong impression and has been someone you can rely on when questions come up. We appreciate your kind words and you taking the time to leave a review! - Shane"
Diamond Shemwell
March 27, 2026
"Jasmine was amazing & so easy to work with! She answered all of my questions & helped me understand the process. I am very pleased with my experience switching over my auto policy to State Farm."
"Diamond, thank you so much for your kind words! We’re so glad Jasmine made the process easy and took the time to answer all your questions. We truly appreciate you trusting our office and are here whenever you need us! - Shane"
hailey j
March 23, 2026
"Heather provided top-notch service! She was professional, quick to help, and made the whole process smooth and hassle-free. I really appreciate her support and would definitely recommend her!"
"Hailey, thank you so much for your kind words! We're so glad to hear Heather provided you with such a smooth experience. We really appreciate your recommendation and are always here if you need anything! - Shane"
Google Nest
March 20, 2026
"Jenna and the girls at Shane Satterfield (State Farm) are always pleasant and very helpful. Anytime I have a concern or question who ever answers my phone call is always very knowledgeable. That's service you would expect."
"Hello! Thank you for taking the moment to share this. We appreciate all of your kind words about our team. Your experience is exactly what we strive for! We appreciate all of your support! - Shane"
Barbara Francisco
March 19, 2026
"Thank you for helping me make my insurance at an affordable rate."
"Barbara, You are welcome! Happy we could help. - Shane "
Lacey Nantz
March 18, 2026
"Heather helped us add on our new driver!!"
"Lacey, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Shane"
Justin McKay
March 18, 2026
"Katelyn Gipe was beyond incredible to work with! She made everything so fast, easy, and simple! She has been so helpful every single step of the way!"
"Justin, thank you so much for this awesome review! Katelyn truly goes above and beyond for our customers and I'm so happy to hear it doesn't go unnoticed. Our team is always here to help! We appreciate your support. - Shane"
Olivia Rose
March 18, 2026
"I spoke with a lady named Heather she was very sweet and hopefully."
"Olivia, thank you so much for taking the time to share this with us! We're so happy to hear. We appreciate you! - Shane"
Sarah Bivins
March 6, 2026
"Heather is always so friendly and helpful!! Thank you for amazing customer service."
"Sarah, we’re so glad Heather could help and make your experience a great one. We really appreciate you! - Shane"
Josh Keelin
March 4, 2026
"Heather did an amazing job helping me get affordable insurance! Many thanks"
"Josh, thank you for taking a moment to express your satisfaction with our State Farm Agency! My team and I will always work hard for your business each day! - Shane"
Traci Brown
March 3, 2026
"Getting a quote was very quick. The rate I received was very reasonable."
"Traci, thank you so much for the kind words. We appreciate you! - Shane"
Lauren Ashby
February 12, 2026
"Katelyn is the absolute best! She even lowered my monthly rate by over 100 dollars! ❤️❤️❤️❤️"
"Wow, Lauren! We're so happy to hear Katelyn made such a great impression. Her dedication and care really shine, and your kind words mean the world to both of us. We'll be sure to pass along the praise! Thanks again for sharing your experience. It truly made our day. - Shane "
Precious M
February 12, 2026
"Heather was helpful, knowledgeable & efficient when I needed assistance."
"Thank you for sharing your experience, Precious! We’re thrilled to hear that Heather was helpful, knowledgeable, and efficient in assisting you. We’ll be sure to pass along your kind words! - Shane "
Billie Whittamore
February 11, 2026
"Rate was lower for better coverage. Very professional."
"Billie, we are so happy to hear this! My team and I are always here to help. Thank you for taking a moment to share! - Shane "